All of our kits are hand-assembled. While we take all precautions for perfection, we do realize that there can occasionally be missing or damaged products. If you receive a damaged kit, or are missing pieces, please contact us within 14 days of receiving the kit and we will promptly ship you the necessary products at no additional shipping costs to you.

If you are unsatisfied with a kit, you may return it completely intact with no signs of wear within 30 days for a credit card refund. All shipping and handling fees are non refundable and a 5% restock fee will be assessed. Please allow 5-10 business days for return processing. {For the return policy on Kit Club shipments, please view the Kit Club page.} Please contact us before returning any kits.

The Whole Kit N Kaboodle ships via the United States Postal Service. Scrapbook page kits and supplies are primarily shipped from Indiana. Shipping costs are based on weight (including packaging) and shipping zone.

Orders are typically shipped within 5-10 business days. If orders are delayed more than 10 business days for any reason, you will be notified via email. (*Business days are Monday-Friday.)

International orders will be charged actual shipping charges. International shipping rates include handling and insurance fees to guarantee quick and safe arrival of the order.

APO and FPO shipments vary greatly in delivery times and do not allow for delivery confirmation. Because of this, The Whole Kit N Kaboodle is not responsible for lost packages sent to military addresses.

While the United States Postal Service is reliable, they will not guarantee shipping times or arrival dates. We are unable to control delivery times, but make every effort to ensure your satisfaction.

If you are in need of a rush order, please place your order and contact us for special arrangements.