Shipping and Returns Policy
All of our kits are hand-assembled. While we take all precautions for perfection, we do realize that there can occasionally be missing or damaged products. If you receive a damaged kit, or are missing pieces, please contact us within 14 days of receiving the kit and we will promptly ship you the necessary products at no additional shipping costs to you.
If you are unsatisfied with a kit, you may return it completely intact with no signs of wear within 30 days for a credit card refund. All shipping and handling fees are non refundable and a 5% restock fee will be assessed. Please allow 5-10 business days for return processing. Please contact us before returning any kits.
The-Whole-Kit-N-Kaboodle ships via the United States Postal Service. Scrapbook page kits and supplies are primarily shipped from Indiana. Shipping costs are based on weight (including packaging) and shipping zone.
Orders are typically shipped within 5-10 business days. Shipping time can be longer immediately following a new release due to the influx of orders. If orders are delayed more than 10 business days for any reason, you will be notified via email. (*Business days are Monday-Friday.)
International orders will be charged actual shipping charges. International shipping rates include handling and insurance fees to guarantee quick and safe arrival of the order.
While the United States Postal Service is reliable, they will not guarantee shipping times or arrival dates. We are unable to control delivery times, but make every effort to ensure your satisfaction.
If you are in need of a rush order, please place your order and contact us for special arrangements.