By Andrea Meyer
on March 21, 2016
How often do you add new kits to the shopping site?
Our designers will offer new designs throughout the entire month. The largest upload of new products will take place at the beginning of each month. New projects will be highlighted in our e-newsletter – so be sure to sign up today!
I want to use a design for a class, as a sample in my public store, or to send to a magazine for possible publication. Is that permissible?
All of the projects for the Whole Kit N Kaboodle are for personal use only and cannot be resold as a kit or as a completed page/project.
Do you have a catalog?
Since our inventory changes weekly it would be impossible to update in print form. All of our scrapbook kits and supplies can be found in the store with a picture, price, and description.
What if I need to make an adjustment in my order?
Our customer service department is here to help and we will make every effort to accommodate your requests. You are welcome contact us through email or telephone. Please note that making additions to your order can lengthen the shipping time.
Do you offer coupons?
Coupons are offered through our e-newsletter (don’t forget to sign up!). On occasion, coupons are also shipped with your order.
I would like to have my order ship with my Kit Club kit to save on shipping. How do I do this?
As a Kit Club member, you will receive sneak peeks of each monthly release. Not only will you receive special viewing, you will also be able to place your order early. Early orders made by the assigned date each month, will be shipped with your Members Only Kit (this will help save you on shipping!)
What do I do if my order has damaged or missing product?
All of our kits are hand-assembled. While we take all precautions for perfection, we do realize that there can occasionally be missing or damaged products. If you receive a damaged kit, or are missing pieces, please contact us within 14 days of receiving the kit and we will promptly ship you the necessary products at no additional shipping costs to you.